The 3 Cs Rule – Successful Interactions

As announced last week, this weekend I took part in Ab Urbe Condita, a storytelling performance in Parco dell’Appia Antica, Rome.

As my colleagues and I were asked many questions both from the audience and the local news, I got the chance to think about something I recently learned about communication: The 3 Cs Rule. 

Sometimes you find yourself in the condition to speak or write about your project, your story or just you as a professional in order to convince somebody about the value of what your are talking about. You may write a cover letter for an application, pitch a project or meet someone who might be an investor in your carrier. How to communicate at your best? How to “sell” what you want?

Here is where The 3 Cs Rule steps in. The three Cs represents three key aspects that are to keep in mind in these situations.

  1. CounterpartAlways remember that what you are referring to is a specific reality. Don’t write identical cover letters, don’t go to interviews without doing some research on who your counterpart is, what they have done and what they want to do. Listen to them, adapt to them as they were your audience. You will be appreciated for that.
  2. ContextInvestigating your counterpart is important, so it is doing research on the context where your interaction will take place. Culturally, socially, economically. If you speak to them referring to specific elements to which they could relate, you’ll create a connection, a hook.  Hanging on the hook you’ll provide them will help them in understanding what you are saying and to get interested.
  3. ContentOf course, you can’t go there and just talk about nothing. You are there to show how cool you and your project are? Show them some stuff! Bring the things you have done in the past, bring data! Show arguments and charts, give them anything they can relate to, that can prove that what you are telling them is not only the truth, but the only option they can consider!

Never go unprepared!

But, most of all, go there full of enthusiasm for whatever project, job or story you are going to talk about! Don’t forget to pass on them the same sparkle you felt when you first got excited about the project!

They’d surely fall for you!

 

 

A Tea with… Eric!

As mentioned last week, today’s journal will be an interview with Eric, a young artist whose performance could be seen some days ago on Italia’s Got Talent. We met this afternoon and, while sipping a nice cup of tea together, I asked him some questions about his choices in life and career. What I got was a story of a young man who built his own artistic brand based on this key elements: dreams, music and homemade.

Eric was born as Fabrizio Florio in Calabria, a southern region of Italy. As his father was a musician and his mother used to sing, Eric grew up loving music. And Disney films. Even if he is close to his first quarter of century, Eric is not ashamed of saying that Disney represents life itself for him, because of the many shades that the stories and messages from the popular brand are capable to picture.

Completed his studies in Media while traveling across the world, Fabrizio moved to Rome to study performing arts. The tragic loss of his mother gave him the needed epiphany on which he started to built his artistic career. “Back then I realized that from that moment on I was going to do only what I wanted. I am going to live a fulfilling life, for both me and my mum” he says.

So he found himself a nome d’art  that could embody his different backgrounds and called himself Eric: a Disney character in love with music and who travels the world by sea. With this name and his own version of Part of your world from The Little Mermaid, Eric collected four “yes” at his auditions for Italia’s Got Talent, and his popularity across the country seems destined only to increase.

During our tea-chat, Eric and I talked about his branding choice. His logline is “Dreams homemade” because he recognized the importance to bring contents even if lacking with technical capabilities. He is aiming to create a true connection with his audience and for this goal he put himself completely on board, and he did it firstly by sharing his story with them.

Eric is not nor Christina Aguilera (whose voice speaks for itself) nor Michael Bay, and he did a great job at understanding what were the main elements he could stress to get to people.

  • Content: He provided a good performance, without which he would have looked like a fraud, and his story alone would not have been enough.
  • Story: He showed his inner fears and told his personal story. This was appreciated by the audience, who liked that he took this risk. We are in the dream society, remember?
  • Connection: He was able to find a song and a character that reflected his story, like it did for many members of the audience. They felt a connection with him.

I firmly believe that nowadays successful brands need to rely on these elements.

Eric is still at the beginning of his journey since he doesn’t have a strategy or enough confidence in his performances, but I want to believe that we all can follow his path and start making our homemade dreams come true.

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